Casale's Auto Body & Auto Sales

Message: The BEST service! I cannot thank Paul, Tom, & the rest of the team for all the hard work & collaboration it took to repair my vehicle. I will 100% be sending anyone that needs repairs there!

Message: One call to Casale”s and I was so impressed how they took care of everything. They turned a bad situation into a great experience. They went above and beyond expectations. I would recommend them to anyone I know. I will be a customer for life. I am a real customer and this is an honest endorsement of this business, they are great.

Message: Best Auto-Repair-Center in New England, they not only made my vehicle look brand new, they also detailed the interior and exterior. Absolutely amazing.

Message: I had an unfortunate incident on 12/2 with a concrete pylon. I was leaving the parking lot of an area hospital with my partner who was diagnosed with breast cancer. We were both clearly upset when we left the facility, and with our minds dazed and foggy, neither one of us saw the structure that I would end up scraping my vehicle against as we were leaving the facility. Driving home, we stopped at Casale's, and were immediately greeted by Paul. He was friendly, polite, and professional. I brought the vehicle back to Casale's on Monday, 12/5 after filing a claim with my insurance company (another great RI company), and handed over the keys to Paul. He said I should "have the vehicle back by Christmas". On 12/20, I received a call from Paul telling me my vehicle was ready. I couldn't believe the quick turn-around. Upon picking up my vehicle, which looked in better than showroom condition, I was greeted by Paul, as well as the owner, Tom Casale. Tom is first-class all the way, friendly, polite and professional. Little did Paul or Tom know what I was going through personally, but they made this process completely stress and hassle-free for me. Tom also shares a love for the same professional sports team as me! First-class shop in every aspect, from customer service to finished product. I would recommend them to anyone, and I wish them continued success and good health!

Message: You guys … let me just start off by saying that there should be a higher rating then 5 stars. This is the 3rd time I’ve had to use this shop as I just recently hit a deer. From start to finish they treated me like I was VIP (I’m no where close) and they handled everything with the adjusters or any snag along the way so I didn’t have to or have stress…which around this time of year is alway up high, right? So not only did they do all that, but my car was done way ahead of time. I get there to pick it up and it looks like a brand new car. I was in awe, honestly. I knew it was gonna be good but, not THAT good. I’m talking better then the day I bought it from the showroom at Lexus. The repairs are seamless, like it never happened. and who ever details the car, somehow removed any trace of my 170lb Cane Corso ever being in there for daily rides. It looked untouched by anyone. It even had the new car smell. I don’t know if they offer that service alone, but it’s worth whatever charge they would charge me to have done in the future. I was already loyal to these guys to being with. but for sayings sake because praise needs to be given …I’m still overly impressed every time and It’s the ONLY place I will ever go, or recommend.

Message: I can’t recommend this shop enough. I had been hit while my car was parked and was having a hard time dealing with insurance. A friend recommended the shop and this was probably the smoothest, easiest experience I’ve ever had with car repairs. Tom and Paul are great guys who advocated for me with the insurance companies and went above and beyond. Insurance told me I had to pay for the rental and then get reimbursed. They let me know that was not legal and billed them directly which saved me a ton of hassle. When dropping off my car for the repairs, a rental was waiting for me. When dropping off the rental after the repairs were done I handed over the keys and was in my fixed car in less than 30 seconds. As expected, the repair was flawless. Not only that, they detailed my car! Please use this shop, they are awesome!

Message: Casale's has been amazing to work with throughout the entire process. I was involved in a hit and run accident. They had me in a rental and a claim started the same week. I did not have to deal with insurance much at all, as they took care of any communication.. I have had many bad experiences with Auto Body Shops and do not trust many people at all with my vehicles. Casale's has put an end to that! Tom and Paul were communitive for the entire duration and I always knew what was going on with my car.. I will not be taking any of my vehicles anywhere else to have auto body work done.

Message: Did an awesome job fixing my bumper. Car looks brand new. Entire inside and outside detailed and they set up the rental in 15 minutes.